Frequently Asked Questions

How do I place an order?

Simply browse our products, add items to your cart, and proceed to checkout. You'll need to provide your shipping information and payment details to complete your order.

What payment methods do you accept?

We currently accept PayPal checkout on this site.

How long does shipping take?

Standard shipping typically takes 5-7 business days. Express shipping options are available at checkout for faster delivery.

Do I need to create an account to shop?

No, you can shop as a guest. However, creating an account allows you to track orders, save your information for faster checkout, and access exclusive deals.

Can I cancel or modify my order?

You can cancel or modify your order within 24 hours of placing it, as long as it hasn't been shipped yet. Please contact our customer service team for assistance.

What is your return policy?

We offer a 30-day return policy for unopened items in their original packaging. Please contact us for a return authorization before sending items back.

How can I track my order?

Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on the carrier's website.

Do you ship internationally?

Currently, we ship within the United States. International shipping options may be available in the future. Please check back or contact us for updates.

How can I contact support directly?

You can reach us at 13251172224 or email us at 123068128@qq.com. Please include your order number for faster assistance.

What should I do if PayPal payment fails?

Please verify your PayPal account balance and payment status, then retry checkout. If the issue continues, contact us with your attempted payment time and order details.